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when-a-business-cant-access-its-own-website-featured

Most businesses assume they can access their own website whenever they need to.

Until they can’t.

It usually happens suddenly. A change needs to be made. Something breaks. A campaign is about to launch. Someone asks for login details and realises no one actually knows where they are.

How this situation usually starts

It rarely begins with a mistake. It begins with convenience.

An agency sets things up. A contractor handles the technical side. A staff member manages updates. Logins are saved somewhere “safe”. Everything works, so no one questions it.

The moment access matters

The problem only surfaces when access becomes urgent.

A form stops working. Content needs to be updated. A security issue appears. That’s when the business realises it doesn’t actually control the systems it depends on.

Ownership on paper vs control in reality

Legally, the business may own the website. Practically, it may not be able to touch it.

Access is fragmented across hosting, domains, admin users, and third-party services.

The cost of losing access

When access is missing, progress stops. Simple changes take days instead of minutes. Urgent fixes turn into investigations.

What real control looks like

Control means access is documented, admin accounts belong to the business, and responsibility survives staff and vendor changes.

How NinjaWeb helps

NinjaWeb helps businesses regain and maintain control through structured access management, reliable managed WordPress hosting, and long-term advanced IT support that doesn’t disappear when people change.

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